Our ticket prices vary depending on your demographic. For the purpose of purchasing a ticket we define each demographic as the following:

We have limited capacity at Old Billingsgate and to uphold our commitment to fairness, we’ve established a fair use policy.

This policy is designed to ensure that a wide variety of unique companies can participate, particularly focusing on those individuals whose roles and seniority are most relevant to our event’s objectives.

As part of this policy, we are limiting the distribution of complimentary passes to two per advertiser or publisher. These passes can be acquired either through our hosted meeting scheme (subject to approval) or in the case of publishers provided by sponsors. 

Registrations that surpass this limit will be revoked, and the individuals affected will be informed.

Please be aware that only retailers and publishers are eligible for complimentary passes from sponsors. These passes are not available to agencies, technology companies, networks, or Software as a Service (SaaS) providers. 

Day 2 passes are not currently available for purchase.

All refund requests must be made by email or writing within 7 days after ticket purchase to receive a full refund.

Requests received beyond 7 days are not eligible for a refund, however you may request a name change up to 14 days before the event.

Yes. We are able to offer Non-Profits a discount of 30% on the Standard Pass.

Please email registration@hellopartner.com with credentials and if approved we’ll supply you with a discount code.

Yes. We welcome applications from journalists. Please complete our application form to be considered for a complimentary press pass.

We offer a 10% group discount for bookings of 4 or more delegates, as long as they’re booked at the same time. To claim it, simply enter the code GROUP2025 at checkout.

This offer becomes available after the Super Early Bird rate ends on 14th June 2025, and will only be valid until 15th September 2025 — so don’t miss your chance to save!