PerformanceIN Live, 24-25 October 2017

Measurable Marketing. Optimised.

Aleksander  Fronczek

Aleksander Fronczek

Head of Customer Success Team, Codewise

Aleksander has been working in client services for over 11 years. He's gathered experience in sales, marketing, customer support and teaching throughout various industries. For the past two years, he's been working in Codewise, which has two industry leading products in its portfolio - Zeropark and Voluum. As Head of Customer Success Team, Aleksander is leading a team of Account Managers who support customers from 117 countries. Two of the key goals of the team are responsiveness and flexibility. The goals were delivered by doubling the scale of the team and adopting modern management techniques like Scrum and sociocracy 3.0. Which ultimately helped the client base achieve over $1.5 billion of revenue in 2016.

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